FineArt Photography
Privacy Policy
Privacy Policy
Light Flair Photography
1. Introduction
Light Flair Photography is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, enquire about our services, book a photography session, or otherwise interact with us.
We comply with the Protection of Personal Information Act, No. 4 of 2013 (POPIA) of South Africa.
By using our website or providing us with your personal information, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
We may collect personal information including, but not limited to:
- Full name
- Email address
- Telephone number
- Physical address
- Wedding or event details
- Billing information
- Payment information
- Photographs and video content
- Communication history
- Website usage information
- IP address and browser information
If you complete a contact form or enquiry form on our website, we collect the information you voluntarily provide.
3. How We Collect Your Information
We collect information when you:
- Submit an enquiry through our website
- Book a photography session
- Sign a contract
- Make a payment
- Subscribe to our newsletter
- Contact us via email, telephone or WhatsApp
- Interact with us on social media
- Participate in competitions or promotions
- Visit our website
We may also collect certain technical information automatically through cookies and analytics services.
4. How We Use Your Information
Your personal information may be used to:
- Respond to enquiries
- Provide photography services
- Prepare quotations and contracts
- Schedule photography sessions
- Deliver photographs and galleries
- Process invoices and payments
- Provide customer support
- Improve our website and services
- Send booking confirmations and important updates
- Send newsletters and promotional material (only where you have consented)
- Comply with legal obligations
We will only process your information for lawful purposes.
5. Photographs and Images
As a photography business, we collect and process photographic images as part of the services we provide.
Images may be used:
- To deliver your final gallery
- For album design
- For printing purposes
- For backup and archival purposes
With your permission, selected images may also be used for:
- Our website
- Social media
- Portfolio
- Advertising
- Marketing materials
- Photography competitions
- Publications
Where a client has specifically requested that their photographs remain private, we will honour that request in accordance with our signed agreement.
6. Marketing Communications
If you choose to subscribe, we may send you:
- Photography tips
- Special offers
- Promotions
- Seasonal mini-session announcements
- News about our services
You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.
7. Sharing Your Information
We never sell your personal information.
However, we may share information where necessary with trusted third parties including:
- Online gallery providers
- Album manufacturers
- Printing laboratories
- Payment service providers
- IT service providers
- Cloud storage providers
- Website hosting providers
- Professional advisers
- Legal or regulatory authorities where required by law
All service providers are expected to protect your information appropriately.
8. International Data Transfers
Some of the services we use may store data outside South Africa, including secure cloud storage providers.
Where your information is transferred internationally, we take reasonable steps to ensure it remains protected in accordance with POPIA.
9. Payment Information
Payments made to Light Flair Photography are processed through secure payment providers.
We do not store your full banking or credit card information on our own servers.
10. Data Security
We take reasonable technical and organisational measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Although we strive to protect your information, no online transmission can be guaranteed to be completely secure.
11. Cookies
Our website may use cookies to:
- Improve website functionality
- Remember your preferences
- Analyse website traffic
- Improve user experience
You may disable cookies through your browser settings, although some website functionality may be affected.
12. Third-Party Websites
Our website may contain links to third-party websites such as:
- Online gallery providers
We are not responsible for the privacy practices of these external websites.
13. Your Rights
In accordance with POPIA, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information where legally permissible
- Withdraw consent
- Object to certain processing
- Lodge a complaint with the Information Regulator
14. Data Retention
We retain client information only for as long as reasonably necessary to:
- Deliver our services
- Meet legal and accounting obligations
- Maintain image archives
- Resolve disputes
- Protect our legitimate business interests
Photographs may be archived for backup purposes, but clients are encouraged to download and safely store all delivered images.
15. Children’s Privacy
Where photography involves children under the age of 18, consent must be provided by a parent or legal guardian.
16. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be published on this page with the updated effective date.
17. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:
Light Flair Photography
Email: info@lfhotographyphotography.co.za
Contact: 072 324 9756 or 082 9293236